Privacy Policy
Seven Pillars, No. 39 Lighthouse Street, Galle Fort 80000, respects your privacy. This policy explains what information we collect and how we use it.
Information we collect
When you enquire or book, we collect your name, phone number, email address, postal address, travel dates, number of guests and any message you send us. When you pay, we also receive the payment details shown on your bank transfer, such as the account name and sending bank.
How we use it
We use this information to respond to enquiries, confirm and manage bookings, communicate with you before and during your stay, receive payment, make any refund due, and meet legal obligations.
Payments
Payment is currently made by bank transfer. We keep a record of each payment so that we can confirm your booking and return any refund to the same account. Where card payment is offered, it is processed by PayHere (Private) Limited on their secure payment page. Your card details are not stored on our website or by us.
Sharing
We do not sell your information. We share it only with service providers needed to run your booking (for example our bank, our payment provider and booking systems) or where the law requires it.
Storage and security
We keep your information only as long as needed for the purposes above, including any period required for accounting and tax records, and take reasonable steps to protect it.
Cookies
Our website may use cookies to work properly and understand how it is used. You can disable cookies in your browser settings.
Your choices
You can ask us to see, correct or delete the information we hold about you by emailing reservationssevenpillars@gmail.com.
Changes to this policy
We may update this policy from time to time. The current version is always the one shown on this website.
Contact us
- Emailreservationssevenpillars@gmail.com
- Phone+94 74 414 9290
- AddressNo. 39 Lighthouse Street, Galle Fort 80000
